Some common Email Etiquette rules:
J Read the email before you send
J Always spell check before you send
J Be concise and to the point
J Use a meaningful subject line
J Respond to emails quickly
J When replying, answer all questions
J Watch cc s when replying. Ask yourself if you want your reply to go to all those people
J Use proper spelling, grammar & punctuation
J Avoid long sentences
J Consider carefully what you write; it s a permanent record and can be easily forwarded to others
J Use cc: field sparingly
J Avoid abbreviations using U instead of you , for example, is unprofessional
J Be careful with formatting
J When forwarding messages, put your comments at the top of the message
J Do not use email to discuss confidential information
J Do not attach files unnecessarily
J Do not TYPE IN ALL CAPS
J Do not overuse Reply to all
J Do not forward chain letters
J Do not request delivery and read receipts
J Do not forward virus hoaxes and chain letters
J Do not attach large files (over 50K) without getting permission from your recipient first.
J Do not forward personal e-mail to a group without getting the author s permission first.
J Do not type more than 65 characters in a line. E-mail programs will wrap the text as wrong points or not wrap it at all
J Do not overuse acronyms such as BTW, IMHO etc., not ever one may understand it.
